What happens if fedex loses your package

Enterprise Mail. Shipping Calculator. Login Get Started. What are you supposed to do in those situations? This happens a whole lot more often than most of us would ever like to admit. This number — — can be called anytime, day or night and is totally toll-free. The actual claim application process is really simple to navigate, too.

Need to File a Claim on Multiple Packages? A better way to manage mail. No hidden fees. Learn more. All our plans come with.

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For damage claims, you must file within 60 calendar days of the delivery date. All other claims must be filed within 9 months after the package was given to FedEx. You will need the tracking number, at least. The easiest way to file is online. Additional documentation includes: Shipping records for the package. Copies of photos and invoices for enclosed items, showing damage if that applies.

Box Pittsburgh, PA Fax 1. You may be asked to call them to set up an appointment. For the inspection, you might need to show the inspectors original packaging and contents, so keep that around until the claim is processed.

FedEx is pretty speedy when it comes to processing claims. Unless further inspection is required, most claims are settled within business days. Late Shipments FedEx prides itself on being fast. In both cases FedEx will work with you to ensure that if your shipment arrived later than the service promised, you could file for adjustment.

Summary FedEx allows either the shipper or the receiver to file the claim for a lost package. Contact us. Rated 4. Showing our 5 star reviews. Wrong address on the USPS package? Read more below. USPS disabled your account? Mail Forwarding. Virtual MailBox. Virtual Address. Enterprise Mail. Shipping Calculator. Login Get Started. Double Check Your Tracking Info As far as actually moving through the missing FedEx package process, the first thing you need to do is to double check and reconfirm your tracking information.

Add Supporting Documentation The next piece of the puzzle is to add supporting documentation to your claim through the online web form. A better way to manage mail. No hidden fees. Learn more. All our plans come with. Don't love it? Cancel within 30 days for a full refund.

Refund FAQ. Get a PO box online while maintaining a real street address. Address change FAQ. Read all your mail virtually. No paper mess and a greener planet. Our tree planting initiative. Get mail from all your homes and business es or both in the same app.

Deposit bank checks virtually